How Annie's Wings protects your information

1. Who we are

Annie's Wings Talking Therapy is an email-based talking therapy service based in Derbyshire, UK. The website is managed by Annie's Wings Talking Therapy, with website hosting and technical support provided by Tap One Marketing.

Contact: annieswings23@gmail.com · 07466 969304

2. What information we collect

We only collect the information you choose to give us, such as:

• Name, email address and phone number from contact or support forms
• Email address when you register interest for future sessions or grief support
• Messages you send through the website contact form
• Basic usage data via our analytics and hosting platform to help improve the site

3. How we use your information

We use your information to respond to enquiries, provide email therapy support, notify you when September sessions open, and improve the website. We do not sell your personal data or use it for advertising.

4. Storage and security

Your information is stored securely by our trusted backend and email service providers. Access is limited to Annie's Wings and the website administrator. We keep records only for as long as needed to provide support or meet legal obligations.

5. Your rights

You can ask to see, correct, or delete the personal information we hold about you at any time by emailing us at annieswings23@gmail.com.

6. Cookies and analytics

The site may use essential cookies and basic analytics to help us understand how visitors use the website. These are limited to what is needed for the site to function safely and improve over time.

7. Changes to this policy

We may update this policy as the service grows. Any changes will be posted on this page with an updated date.

8. Contact us

If you have any questions about this privacy policy or how your data is handled, please contact us at annieswings23@gmail.com.